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Lost in Central America

Legal Information

Company details and legal information

This page contains all the legal information about Lost in Central America, including company details, contact information, and regulatory compliance details.

1. Company Information

Lost in Central America is a registered business providing 4x4 vehicle rental and adventure tourism services in Central America.

  • Company Name: Lost in Central America
  • Business Type: Adventure Tourism & Vehicle Rental Services
  • Registration Number: 364441-8
  • Tax ID: 0623-090425-120-5
  • Date of Incorporation: 27/05/2025

2. Legal Address

Our registered business address and operational headquarters:

Lost in Central America

Colonia San José,
Planes de Renderos,
Pasaje Monterrey 9006-FI

San Salvador Sur, San Marcos

1101

El Salvador

This address serves as our official business location and is registered with local authorities for business operations and legal correspondence.

3. Contact Information

For general inquiries, customer support, and business matters, you can reach us through the following channels:

Customer ServiceMonday - Friday: 8:00 AM - 6:00 PM (CST)
Emergency Hotline24/7 availability
Websitewww.lostincentralamerica.com
Response TimeWithin 24 hours during business days

4. Business Registration

Lost in Central America operates under the following legal framework and registrations:

  • Registered business entity in El Salvador
  • Tourism operator license from local authorities
  • Vehicle rental business permit
  • Insurance broker registration for vehicle coverage
  • Tax registration and compliance
  • Environmental compliance certification

All business operations comply with local and national regulations governing tourism, vehicle rental, and business operations in El Salvador.

5. Regulatory Compliance

We maintain compliance with all applicable laws and regulations in our areas of operation:

Tourism RegulationsCompliant with El Salvador Tourism Authority requirements
Vehicle Safety StandardsAll vehicles meet or exceed local safety requirements
Insurance RequirementsComprehensive coverage meeting legal minimums
Environmental StandardsSustainable tourism practices and waste management

6. Management and Leadership

Our company is led by experienced professionals committed to providing exceptional adventure tourism services:

  • CEO/Founder: Stefan Haderlein - Automotive and Economic Engineer, Sandra Velasco - Adventure tourism expert
  • Operations Manager: Stefan Haderlein - Experienced
  • Safety Director: Stefan Haderlein - Wilderness first responder and emergency management specialist
  • Customer Experience Manager: Sandra Velasco - Dedicated to ensuring exceptional guest experiences

All management personnel hold relevant certifications and have extensive experience in adventure tourism and customer service.

7. Insurance and Financial Information

We maintain comprehensive insurance coverage and financial stability to ensure the safety and satisfaction of our customers:

  • Business Liability Insurance: Comprehensive coverage for all business operations
  • Vehicle Fleet Insurance: Full coverage for all rental vehicles
  • Professional Indemnity: Protection for tourism and advisory services
  • Workers' Compensation: Coverage for all employees and guides
  • Property Insurance: Protection for business assets and equipment

Our insurance policies are regularly reviewed and updated to ensure adequate coverage for all aspects of our business operations.

8. Data Protection and Privacy

We are committed to protecting your personal data and maintaining the highest standards of privacy:

  • Compliance with applicable data protection laws
  • Secure handling of customer information
  • Regular security audits and updates
  • Employee training on data protection
  • Transparent privacy practices

For detailed information about how we handle your data, please refer to our Privacy Policy page.

9. Dispute Resolution and Legal Jurisdiction

In the event of any legal disputes or issues, the following framework applies:

  • Primary Jurisdiction: Courts of El Salvador
  • Governing Law: Laws of El Salvador
  • Dispute Resolution: Direct negotiation and mediation preferred
  • Legal Representation: [Law Firm Name] - Specialized in tourism law
  • Consumer Protection: Subject to local consumer protection laws

We encourage resolution of any issues through direct communication before pursuing formal legal proceedings.

10. Updates and Modifications

This legal information page is regularly updated to reflect current business operations and compliance status:

  • Regular review of business registration details
  • Updates to compliance certifications
  • Modifications to contact information
  • Changes in management or business structure
  • Updates to regulatory compliance status

Significant changes will be communicated through our website and, where appropriate, directly to customers.

11. Additional Legal Documents

For complete legal information, please also review the following documents:

  • Terms of Service: Complete rental terms and conditions
  • Privacy Policy: Detailed data protection information
  • Rental Agreement: Specific terms for vehicle rentals
  • Safety Guidelines: Adventure tourism safety protocols
  • Insurance Certificates: Available upon request

All legal documents are available on our website and can be provided in hard copy upon request.

Need More Information?

For additional legal information, business inquiries, or clarification on any details, please contact us directly.

Contact: Through our contact form

Last Updated: 12/18/2025